Trusted by local businesses
AXL alerts you the moment a negative review hits and helps you respond in under 90 minutes—so you protect trust, recover unhappy customers, and safeguard your local rankings.
Fast responses reduce churn and prevent ranking damage
Trusted by local businesses
"Waited 45 minutes past my appointment. Zero communication. Never again."
— 1-star • 3 days ago
Discover it 5 days later. Future customers choose competitors. $2,000+ lost.
Alert in 12 min. Response in 90 min. Customer updates to 3 stars. Trust preserved.
"$150 for a service that lasted 20 minutes. Felt rushed and not valued as a customer."
— 2-star • This morning
Find it 2 weeks later. Sits unanswered. Prospects assume you don't care.
Instant alert. Professional response. Offer to make it right. Crisis averted.
"Overpriced and underwhelming. Found the same service for half the price down the street."
— 1-star • 6 hours ago
Spreads on Facebook. Friends share it. You find out when bookings drop. Damage done.
Alert in minutes. Explain your value publicly. Show quality and expertise. Win them back.
The moment a negative review hits Google, Yelp, or Facebook, AXL alerts your team instantly. No more discovering damage days or weeks later.
AXL drafts calm, professional responses tailored to your business so you can reply in minutes, not hours. Show accountability immediately.
Fast responses reduce customer churn, show accountability to future buyers, and prevent ranking damage. Protect trust before it spreads.
The moment a 1-star, 2-star, or 3-star review appears on Google, Yelp, or Facebook, AXL alerts you instantly. You'll know about problems within minutes—not days or weeks later when the damage is already done.
AXL drafts calm, accountability-focused responses tailored to your brand and the specific complaint. You review, adjust if needed, and respond in under 90 minutes. Show future customers you take accountability seriously.
Respond to negative reviews before they cause lasting damage
Start monitoring negative reviews in under 5 minutes. No credit card required.
Everything you need to respond fast and prevent damage
No credit card required • Setup in 5 minutes
Once that foundation of trust is in place, AXL's secondary system—VOLT—quietly goes to work.
VOLT reaches out to recent customers and asks them to rate their visit privately. Catch issues before they become public complaints.
If the experience was positive, VOLT guides them to leave a public Google review. Turn satisfaction into compounding ranking power.
If the experience was negative, VOLT triggers a re-engagement flow—offering follow-up, resolution, or a peace offering before frustration spreads.
Reputation first. Recovery second. Growth as the outcome.
AXL doesn't chase reviews blindly. It protects reputation first, then earns growth.
Instantly. AXL monitors Google, Yelp, and Facebook 24/7 and sends you an alert within minutes of a negative review appearing. You'll never discover damage days or weeks later again.
Yes. AXL monitors reviews across all your locations from one dashboard. You'll see which locations get negative reviews and can track response times for each location separately.
No. AXL drafts responses for you, but you review and send them yourself. The responses are tailored to your brand voice and the specific complaint. It looks and feels like you wrote it personally.
Yes. Google's algorithm rewards businesses that respond to reviews, especially negative ones. Fast, professional responses show accountability and can even turn negative reviews into trust signals for future customers.
ANKH is AXL's secondary system that helps you collect more positive reviews and catch unhappy customers before they post publicly. It's included in all plans, but it only works well after you've established fast negative review response. Reputation protection first, growth second.
Yes. No contracts, no commitments. Cancel anytime with one click.
Join local businesses protecting their reputation with instant negative review alerts and fast, professional responses.
Start Monitoring Reviews Free$199/location/month • Cancel anytime • No contracts